Gaming Club Casino Privacy Policy

This Privacy Policy explains how Gaming Club Casino collects, uses, stores and protects personal information when you visit our website, create an account, use our gaming services, contact customer support or otherwise interact with us. We aim to handle personal information responsibly and provide clear information about the choices available to you.

Gaming Club Casino is intended for individuals aged 18 and over. By using our services, you acknowledge that you have read this Privacy Policy. This policy should be read together with our applicable terms and conditions and any other notices presented to you when you use the website.

Information We Collect

We collect information that is necessary to provide, maintain and improve our services. The information we receive may depend on how you interact with Gaming Club Casino and the choices you make on the website.

Information you provide

• Identity and contact details, such as your name, date of birth, residential address, telephone number and email address.
• Account information, including your username, password, preferences and details connected with your player profile.
• Verification information requested to confirm your identity, age, eligibility or account ownership.
• Transaction details, including deposits, withdrawals, payment method information and relevant transaction history. Payment card numbers and other sensitive payment details may be processed by specialised payment providers rather than stored directly by us.
• Communications and support records, including messages, complaints, questions, feedback and information you provide during customer service interactions.
• Marketing preferences and information about your interests where you choose to receive promotional communications.

Information collected automatically

When you visit or use the website, we may collect technical and usage information. This can include your IP address, browser type, device characteristics, operating system, language settings, pages viewed, links selected, access times and referring website addresses. We may also record information about gameplay activity, login events, account actions and interactions with our online services.

Some information may be collected through cookies and related technologies. Further details are provided below.

How We Use Information

Gaming Club Casino uses personal information for legitimate operational and service-related purposes. These purposes may include:

• Creating and administering your player account.
• Providing casino games, account features, payment functionality and customer support.
• Processing deposits, withdrawals, refunds and other account transactions.
• Verifying identity, age, account ownership and eligibility to use the services.
• Protecting the website, players and business from fraud, unauthorised activity, security threats and abuse.
• Monitoring activity for responsible operation of the platform and compliance with applicable internal procedures.
• Personalising website content, remembering preferences and improving the usability of our services.
• Analysing trends, traffic, performance and user interactions to develop and maintain the website.
• Sending service messages, account notices, security alerts and other essential communications.
• Sending promotional information where permitted and where you have not opted out or otherwise restricted such communications.
• Responding to enquiries, resolving disputes and managing complaints.
• Establishing, exercising or defending legal rights and meeting applicable obligations.

Where consent is required for a particular activity, we will request it in an appropriate manner. You may withdraw consent for optional processing, although this will not affect processing that took place before withdrawal or processing based on another valid reason.

Cookies and Similar Technologies

Gaming Club Casino may use cookies, pixels, tags, local storage and similar technologies. These tools are small data files or technical identifiers that help a website recognise a browser or device and remember information about a visit.

We may use these technologies to keep the website functioning, maintain account sessions, remember preferences, measure performance, understand how visitors use the website and support relevant communications. Some cookies are essential for core features, while others are used for analytics or convenience.

Your browser or device may allow you to block, delete or restrict cookies. If you disable essential cookies, parts of the website may not work correctly, and certain account or gaming functions may become unavailable. Where required, we will provide appropriate choices regarding non-essential cookies.

Data Sharing

We do not treat personal information as a public resource. We may share information with selected recipients when necessary to operate Gaming Club Casino, provide requested services, protect users or meet applicable obligations.

Recipients may include payment processors, identity and age verification providers, hosting companies, information technology providers, customer support platforms, analytics providers, fraud prevention services and professional advisers. These providers are expected to handle information for defined purposes and according to appropriate confidentiality and security arrangements.

We may also disclose information where reasonably necessary to investigate suspected fraud, unlawful conduct, security incidents, breaches of our terms or risks to the website and its users. Personal information may be disclosed to competent authorities, courts, advisers or other parties when we believe disclosure is required or appropriate under applicable law or legal process.

If Gaming Club Casino is involved in a business reorganisation, sale, financing, merger or transfer of assets, information may be transferred as part of that transaction. Any such transfer will be handled with reasonable care and subject to applicable confidentiality requirements.

Data Security

We use reasonable technical, organisational and administrative safeguards designed to protect personal information against unauthorised access, loss, misuse, alteration and disclosure. Safeguards may include access controls, authentication procedures, monitoring, secure communications and restrictions on staff and service provider access.

No internet transmission, electronic storage system or online account can be guaranteed to be completely secure. You are responsible for keeping your login credentials confidential, using a secure device and notifying us promptly if you believe your account has been accessed without permission. Gaming Club Casino will assess suspected incidents and take appropriate steps where necessary.

Data Retention

We retain personal information for as long as it is reasonably needed for the purposes described in this policy. The retention period may depend on the nature of the information, the reason it was collected, the status of your account, ongoing support matters, security needs and applicable recordkeeping requirements.

When information is no longer required, we may delete it, anonymise it or place it beyond ordinary use. Some information may remain in secure backups for a limited period or may be retained where necessary to resolve disputes, prevent fraud, protect the integrity of our services or establish and defend legal claims.

Your Rights

Depending on your location and the circumstances of the request, you may have rights relating to your personal information. These may include the right to:

• Ask whether we hold personal information about you.
• Request access to information we hold about you.
• Ask us to correct inaccurate, incomplete or outdated information.
• Request deletion or restriction of information where appropriate.
• Object to certain processing or withdraw consent for optional activities.
• Request a copy of information in a usable format where applicable.
• Opt out of promotional communications without affecting essential account messages.

Rights are subject to applicable conditions and exceptions. For example, we may need to retain certain information for security, transaction, dispute or compliance purposes, or we may need to verify your identity before completing a request. We will respond within a reasonable period and may ask for additional details to protect account information from unauthorised disclosure.

Third-Party Services

The website may contain links, integrations or features supplied by third parties. These services may include payment functions, verification tools, advertising features, analytics, social media tools or external websites. When you use a third-party service, that provider may collect information under its own privacy notice and terms.

Gaming Club Casino does not control the privacy practices of independent third parties. We encourage you to review their policies before submitting information or using their services. A link or integration does not necessarily mean that Gaming Club Casino endorses every practice or content associated with that provider.

International Transfers

Some service providers or business partners may process personal information in a country other than Canada or the country where you access Gaming Club Casino. As a result, information may be transferred to locations with privacy rules that differ from those in your home jurisdiction.

Where information is transferred internationally, we seek to use reasonable safeguards and appropriate contractual or organisational measures designed to protect it. By using the website, you acknowledge that international processing may occur where needed to provide services, process transactions, maintain technology or support business operations.

Policy Updates

We may revise this Privacy Policy when our services, technology, business arrangements or privacy practices change. The updated version will be posted on the website with a revised effective date where appropriate.

Changes will apply from the time they are posted unless a different effective date is stated. We encourage you to review this page periodically. If a change materially affects how we use personal information, we may provide additional notice through the website, by email or through another suitable communication channel.

Contact Information

If you have a privacy question, wish to make a request or need clarification about how Gaming Club Casino handles personal information, contact our support team at [email protected]. Please provide enough information for us to understand your request, but do not send passwords, full payment card numbers or other unnecessary sensitive details.

We will review privacy enquiries carefully and may request information to verify your identity before discussing an account or disclosing personal information. If your concern relates to a specific transaction, account action or communication, including the relevant date and general details may help us respond efficiently.

Last updated: 9 September 2026